Mbi44 Terms and Conditions – Complete User Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and mbi44 ("Platform", "we", "company"). These Terms govern all aspects of your use of the mbi44 platform, including the website, mobile application, and all services provided.

By accessing or using the mbi44 platform in any way — including browsing the website, registering an account, making a deposit, or participating in any game — you confirm that you have read, understood, and agree to be fully bound by these Terms.

Mbi44 reserves the right to update or modify these Terms at any time. Notice of changes will be provided via the website or app. Continued use of the platform after the amendments are published constitutes acceptance of the updated terms.

To register and use the mbi44 platform, you must meet the following eligibility requirements:

• Be at least 18 years old or the legal age required to participate in gambling activities in your jurisdiction, whichever is higher.
• Not a person who has been banned or excluded from using any online gambling platform by any relevant authority.
• Have full legal capacity to enter into a binding agreement.
• Not acting on behalf of any third party when registering or playing.

Each user is only permitted to hold one account only on the mbi44 platform. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and the freezing of funds.

During registration, you are required to provide accurate, complete, and up-to-date information. mbi44 reserves the right to request identity verification (KYC) at any time, including copies of your identification card, bank statement, or other supporting documents.

You are fully responsible for maintaining the confidentiality of your password and mbi44 account login details. All activity that occurs under your account — whether authorized by you or not — is your sole responsibility.

• Never share your password or account details with anyone, including family members.
• Always log out of your account after each session, especially when using a shared device.
• Enable two-factor authentication (2FA) for an added layer of security.
• Notify the mbi44 support team immediately if you suspect unauthorized access to your account.

Mbi44 will not be held liable for any losses arising from the use of your account by another party due to your own negligence in safeguarding your account security.

The use of bots, automated software, or any technical tools to manipulate the system is strictly prohibited. mbi44 employs sophisticated fraud detection systems, and accounts involved in such activities will be closed immediately without any refund.

Mbi44 accepts a wide range of popular deposit methods in Malaysia, including DuitNow QR, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are processed securely with 256-bit SSL encryption.

• Minimum deposit amount: RM 10 per transaction.
• Processing time: Deposits are typically credited in under 1 minute.
• Deposited funds may only be used for gaming activities on the mbi44 platform.
• Mbi44 does not accept deposits from accounts or cards not registered in your own name.
• Any attempt to make a deposit via fraudulent or unauthorised payment methods will be reported to the relevant authorities.

Users may withdraw funds from their mbi44 account at any time, subject to the following conditions:

• Minimum withdrawal amount: RM 30 per transaction.
• Processing time: Withdrawal requests are processed within 1–3 working days after KYC verification is completed.
• Withdrawals can only be made to a bank account or digital wallet registered under your own name.
• Users must fulfil the wagering requirement for each bonus received before a withdrawal is permitted.
• Mbi44 reserves the right to request additional documents for verification purposes before approving large withdrawal amounts.

Should any suspicious activity or breach of terms be detected, mbi44 reserves the right to suspend withdrawal processing until an investigation is completed. Users will be notified via email or the internal messaging system.

Mbi44 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and exclusive member offers. All bonuses are subject to the specific terms and conditions set for each promotion.

• Each bonus carries a wagering requirement that must be fulfilled before a withdrawal is permitted.
• Bonuses cannot be directly converted to cash unless otherwise stated in the relevant promotion terms.
• Mbi44 reserves the right to void bonuses and associated wins if fraud or abuse of the promotional system is detected.
• Each user is entitled to claim the welcome bonus once only.
• Unused bonuses will expire automatically at the end of their validity period without any compensation.

All games on the mbi44 platform — including Sports Betting, Live Casino, Slots, bingo, and e-sports — are conducted in accordance with each game's specific rules. Users are responsible for understanding the game rules before participating.

• Game results issued by the mbi44 system are final and cannot be disputed, unless there is clear evidence of a system technical failure.
• Any attempt to manipulate game outcomes through technical means or collusion is strictly prohibited.
• Mbi44 reserves the right to void bets placed based on inaccurate information or system errors.
• The minimum and maximum betting limits for each game are stated in their respective game lobbies.
• Winnings resulting from system bugs or technical errors will not be paid out and will be voided.

For Sports Betting, mbi44 uses odds updated in real time. Confirmed bets cannot be cancelled or modified by the user. However, if an event is cancelled or postponed beyond the defined time limit, the relevant wager will be fully refunded to the user's account.

Mbi44 is committed to responsible gaming practices. We provide a range of tools and resources to help users maintain control over their gaming activity.

• Deposit Limit: Users may set daily, weekly, or monthly deposit limits through their account settings.
• Loss Limit: Set a maximum loss limit within a defined period to keep your spending in check.
• Temporary Self-Pause: Temporarily suspend your account for a period ranging from 24 hours up to 6 months.
• Self-Exclusion: Permanently close your account if you feel the need to stop entirely.
• Session Tracker: Track your playing time and receive automatic reminders.

If you or someone you know has a gambling problem, we encourage you to seek professional help. More information is available on the Responsible Gaming ours.

Mbi44 takes the protection of users' personal data seriously. All information collected during registration and platform use is processed in accordance with our detailed Privacy Policy.

• Your personal data is stored on secure servers with 256-bit SSL encryption.
• Mbi44 will not sell or disclose your personal data to third parties without your consent, except as required by law.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.
• Transaction data and gaming activity are retained for a defined period for legal compliance and dispute resolution purposes.

For full details on how we handle your data, please refer to Privacy Policy mbi44.

Mbi44 reserves the right to suspend or close a user's account without prior notice under the following circumstances:

• Violation of any provision within these Terms and Conditions.
• Fraud, identity falsification, or money laundering.
• Multiple account registrations by the same individual.
• Use of bots, automated software, or other unauthorised methods to manipulate games.
• Users found to be under 18 years of age.
• Instructions from relevant legal authorities or regulators.

Users may also request to close their own account at any time by contacting the mbi44 customer support team. Any remaining funds in a voluntarily closed account will be returned upon completion of the verification process, provided there are no breaches of terms.

To the extent permitted by applicable law, mbi44 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including:

• Loss of funds due to technical failures beyond mbi44's control.
• Service disruptions caused by third parties such as internet service providers or payment platforms.
• Any investment or financial decisions made based on information from the mbi44 platform.
• Unauthorized access to your account resulting from your own negligence.

Mbi44 strives to maintain 99.9% platform uptime, though uninterrupted service cannot be fully guaranteed. Users will be notified in advance of any scheduled maintenance.

Mbi44 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any changes will take effect immediately upon publication on the mbi44 website or app.

Users will be notified of significant changes via an in-account notice or registered email. It is your responsibility to review these Terms periodically. Continued use of the platform after any changes constitutes full acceptance of the updated terms.

If you disagree with any amendment, please discontinue use of the platform and contact our support team to express your intention to close your account.